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I have called this number five times today - 15 minutes each time and sat on hold - to try and redeem Groupon vouchers for theatre tickets - I now see that they collect 7p a minute from me, Surely this is illegal under Consumer Rights Directive - customers must have free access to speak about goods/services that they have already paid for?
When I answered I got an automated voice telling me that I was "currently the only person in this conference" , at that point I put the phone down. I don`t know anyone...
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